MAKE YOUR CALLS PROFESSIONAL & STANDARDIZE FOR YOUR CUSTOMERS

With your business increase, your customer can be routed through an automated system called IVR, where they can choose the service they are looking for and guided through various pre-recorded voice prompts. This will increase your customer’s ease and will maintain business goals. When a prospective customer calls your company regarding an inquiry or information, he… Continue reading MAKE YOUR CALLS PROFESSIONAL & STANDARDIZE FOR YOUR CUSTOMERS

Studio 52 fully opens its offices in the Kingdom of Saudi Arabia

Upon the 2nd week of October 2017, Studio 52 began its full office operations in 3 major cities in KSAwhich are Jeddah, Riyadh, and Al Khobar. This aims to further establish good relations in the business sectors of KSA by introducing the best and the latest platforms of communication and media. The full office operations will open up… Continue reading Studio 52 fully opens its offices in the Kingdom of Saudi Arabia

DON’T GIVE YOUR CALLERS THE SILENT BORING TREATMENT: EXPLORE TELEPHONE HOLD MESSAGE (THM)

Delivery of certain important information to the customers while the call is on hold or they are being transferred from one department is a service known as Telephone Hold Message. This service is primarily used by organizations or businesses for the purpose of marketing and to create brand awareness among the masses. History 70% of… Continue reading DON’T GIVE YOUR CALLERS THE SILENT BORING TREATMENT: EXPLORE TELEPHONE HOLD MESSAGE (THM)

SOLVE CUSTOMERS’ QUERIES WITH EFFECTIVE & INNOVATIVE INTERACTIVE VOICE RESPONSE (IVR)

If technologies have taken huge leaps in all sectors, how can audio sector sit on back seat? Now, you may ask what such revolutions in audio industry are. Well, there are many, but to name major two revolutions. 1) Interactive Voice Response (IVR) 2) Telephone Hold Messages (THM). There is a lot to discuss on… Continue reading SOLVE CUSTOMERS’ QUERIES WITH EFFECTIVE & INNOVATIVE INTERACTIVE VOICE RESPONSE (IVR)