SOLVE CUSTOMERS’ QUERIES WITH EFFECTIVE & INNOVATIVE INTERACTIVE VOICE RESPONSE (IVR)

If technologies have taken huge leaps in all sectors, how can audio sector sit on back seat? Now, you may ask what such revolutions in audio industry are. Well, there are many, but to name major two revolutions. 1) Interactive Voice Response (IVR) 2) Telephone Hold Messages (THM). There is a lot to discuss on… Continue reading SOLVE CUSTOMERS’ QUERIES WITH EFFECTIVE & INNOVATIVE INTERACTIVE VOICE RESPONSE (IVR)

5 REASONS HEALTHCARE FACILITIES MUST USE IVR

Healthcare is a restlessly growing industry. It thrives with continuous innovations in equipment and technologies deployed in patient care. These innovations equip healthcare institutions to provide high quality services and treatment. One such emerging technology which has contributed greatly in the growth of the sector and improving quality of services is IVR. What is IVR?… Continue reading 5 REASONS HEALTHCARE FACILITIES MUST USE IVR