Which of these statements explains your current situation accurately? Your customer service desk being overwhelmed by high call volumes You are looking for an effective solution to reduce your callers’ wait times You want to improve your business’s corporate image If these or similar thoughts are playing on your mind in a constant loop, it’s… Continue reading How bespoke IVR Service of Studio 52 helps improve your customer service and corporate image!
What exactly is an IVR system? How much beneficial it is to any industry or a company? These are the certain questions which haunt an entrepreneur while deciding to go for an IVR solution or not. Well, interactive voice response system (IVR) is a telephony menu system which enables callers online to identify and be routed to the… Continue reading How Effectual is IVR Solutions for Hotels and Hospitals
In today’s age, it can be prudent to have your calls answered digitally. This is known as Interactive Voice Response or IVR. Having an interactive voice response system allows you to handle your calls effectively and drastically reduces any wait time for your customer. But an IVR technology is only effective if the voice quality is good. This means that the audio… Continue reading Here’s Why You Should Approach IVR Services For Your Business